Returns and Exchanges
In the event that an exchange or return of merchandise is required, without exception, the following
exception, the following must be complied with:
Conditions:
- 15 (fifteen) calendar days from the date of purchase to report a return or exchange.
- Conditions: 15 (fifteen) calendar days from purchase to report a return or exchange.
- The merchandise to be returned or exchanged must be in the same condition in which it was delivered
in the same condition in which it was delivered (new, unused, unwashed or unworn), and must
washed or worn) and must retain the original tags.
- Send by e-mail purchase order and proof of payment.
payment receipt.
Procedure:
- Send by e-mail (hello@newfitness.us) a return or exchange report, indicating the address
return or exchange report, indicating address and contact telephone number,
enclosing purchase order and proof of payment.
- Send the merchandise to be exchanged to the following address:
1777 Chestnut PL
Denver Colorado 80202,
United States
- Once the merchandise is received, it will be checked and confirmed that the merchandise
that the merchandise complies with the condition in which it was delivered.
- In case of exchange, it will be made with another garment of the same value.
same value; if the value is lower, the difference will be given in the form of a credit
credit through a gift card or credit voucher to be applied to a future purchase, if the value of the
future purchase; if the value of the exchanged pledge is higher, the difference must be paid.
the difference must be paid.
- In case of return, the purchase will be reimbursed in the form of credit through gift card or credit voucher to be applied in a future purchase.
credit through gift card or credit voucher; to be applied in a future purchase.
future purchase.
- The garment will be sent to the address provided by the customer,
at the customer's expense.
No exchange or refund applies in the following cases:
- Swimsuits, bodysuits, bikinis, underwear.
- Merchandise that is used, mistreated, broken, worn, stained, washed, washed, worn out,
stained, washed, worn, or without tags.
- If the aforementioned procedure was not followed.
- Merchandise out of the 15 days term.
If you have any questions or comments, please send an email to:
hello@newfitness.us
NewFitness LLC
1777 Chestnut PL
Denver Colorado 80202,
United States
479-256-0446